We’ve been operating in Tauranga since June 2018. The second, larger figure below and the graphics following it represent the Tauranga team’s cumulative housing outcomes from June 2018 to 22 February 2021. The graphic includes a profile of the people we have supported into housing, the acuity of homelessness that was experienced at the time, and the type of housing that was sourced (eg private, community or public).

The first line of figures immediately below represent the team’s current caseload. The success of Housing First is its effectiveness in ending people’s homelessness. This outcome is measured by the proportion of people who remain in their homes. The international findings are that between 80 and 88 per cent of people in Housing First programmes, will remain in their homes.

In addition to the outcomes below, we’ve also provided assistance to at least another 230 people with advice and guidance to help find a home.

Current caseload


active clients


people housed


remain housed

Since June 2018, our Tauranga team has supported


housing outcomes

…of the 112 housing outcomes


Client profile – Housed

37% Families

48% Single males

15% Single females

The team is currently working with adults who have been rough sleeping in Tauranga. Males account for more than two-thirds of the people we work with, and nearly one-third are single females.

Acuity of homelessness


16% Rapid rehousing (VI-SPDAT score 0 - 6)

84% Housing First, permanent, supportive housing (VI-SPDAT score 7+)

The People’s Project uses the evidence-based and validated Vulnerability Index-Service Prioritisation Decision Assistance Tool (VI-SPDAT) to triage and assess the people we work with to ensure we are supporting and prioritizing the most vulnerable people in our communities. 

The questionnaire primarily relies on the self-reporting of those assessed, so it can not be influenced or manipulated by the service.

VI-SPDAT items are grouped under four subdomains: History of Housing and Homelessness, Risks, Socialization and Daily Functions, and Wellness. It may surprise you to know that questions regarding housing and homelessness make up only a very small part of the entire assessment. 

At the end of this assessment the person is allocated a rating between 1 and 16.  

The higher a person’s rating, the more complex the situation, and the more likely we are to need a high level of collaboration among services to work on a range of responses to the person’s needs, including, but not limited to, the type of housing they require.

Any score over 7 means the person’s level of vulnerability and complexity of needs is high. 

Housing type

53% Private rental

9% Kāinga Ora

38% Community housing

The People's Project does not own a supply of housing. As a Housing First service, our role is to work with chronically homeless people to find a home and support them to then be a successful tenant. We work with public, private and community landlords to find rental properties for clients to live in. In Tauranga, finding housing is by far our biggest challenge. All the people we are working with would move into a home today if the housing was available. Many clients qualify for and are on the register for public housing (Kāinga Ora, formerly Housing New Zealand) but demand for public housing in Tauranga is incredibly high and the number of public housing spaces available in the city has not kept up with demand. That's why private landlords are an incredibly important partner for our service. We sincerely thank the Tauranga landlords who are supporting The People's Project. Currently more than three-quarters of the housing stock we have helped source for our clients is from the private rental market. The remaining homes are provided by Kāinga Ora and community housing providers such as LinkPeople and Accessible Properties.

Unite against COVID-19: We are at Alert Level 1

Our service is open but entry to our offices is by appointment only. Please use our FREEPHONE numbers and call us before coming to our offices. In HAMILTON phone 0800 437 348 or TAURANGA phone 0800 198 010. If you have a runny nose, sore throat or cough, please do not come in - get tested and self-isolate until you are cleared by a doctor. The Government has now made it a requirement to wear a face mask or covering when using public transport. You will be asked to observe physical distancing in our offices and may be asked to wear a face mask (which we will provide). Thank you.